Norma Torres tweeted the following:
"@SouthwestAir @USDOT @SecretaryPete And a reminder- as an airline consumer, you have lots of rights- including to refunds (in many cases), lodging, and meal vouchers- and be sure to check out DOTs website below. (5/5) transportation.gov/airconsumer?fb"Read on Twitter
Here are other recent tweets from Norma Torres:
"@SouthwestAir @USDOT I urge @SecretaryPete to work with all airlines to help quickly rebook passengers and ensure that they are not stranded with significant financial burdens- whether that is a meltdown hotline or website. (4/5)"Read on Twitter
"@SouthwestAir That said, @USDOT must do more to help stranded passengers find relief now- including helping to rebook new flights. People cannot wait. (3/5)"Read on Twitter
"@SouthwestAir Southwest is responsible for providing meal vouchers and hotel space when needed- and refunds in many cases. (2/5) southwest.com/traveldisrupti"Read on Twitter
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